Merchants reviewing AliDropship, AutoDS, Eprolo, Modalyst, Printful, Printify (+4 more) reported app bugs & integration issues (avg 1.8★). Below are all 22 cases in this category — full review text and Shopify source link on each.
Merchants reviewing AliDropship, AutoDS, Eprolo, Modalyst, Printful, Printify (+4 more) reported app bugs & integration issues (avg 1.8★). Below are all 22 cases in this category — full review text and Shopify source link on each.
[#2106352] Syncee · 1★ — App bugs & integration issues (“it's pretty bad - it doesn't work. Then I have to ask fo…”)
1★ merchant review (full text)
it's pretty bad - it doesn't work. Then I have to ask for help from an AI bot for 2-3 days before a human is involved then there was nothing corrected - so I'm have the same problems
Source: Syncee on Shopify App Store · shop: Carbonite · United States · About 1 month using the app · 1★ · March 4, 2026 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#1337328] Printful · 3★ — App bugs & integration issues (“I could swear everytime they update the mockups somethin…”)
3★ merchant review (full text)
I could swear everytime they update the mockups something goes wrong. The new all over print hoodie mockups are crooked. The issue really is that it will now take around 4-5 hours to change all the mockups because the system is slow and the bulk editing options are not as useful as I'd wish.
Source: Printful on Shopify App Store · shop: 4Sure4 · Portugal · About 1 year using the app · 3★ · March 8, 2024 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#1920523] Printful · 1★ — App bugs & integration issues (“Soy propietaria de una pequeña tienda de ropa que utiliz…”)
1★ merchant review (full text)
Soy propietaria de una pequeña tienda de ropa que utiliza Printful para la producción de mis diseños. Una de mis clientas recibió una sudadera con un error de impresión (el diseño apareció con un fondo blanco que no existía en el archivo original). Lo más sorprendente es que una semana antes otro cliente compró la misma prenda y llegó correctamente, por lo que el error fue claramente de producción.
Source: Printful on Shopify App Store · shop: Visttcool By Martina · Spain · Over 1 year using the app · 1★ · October 17, 2025 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#2033393] Printful · 1★ — App bugs & integration issues (“I hate the new update. Now when I am publishing from my…”)
1★ merchant review (full text)
I hate the new update. Now when I am publishing from my saved templets it brings me to an new page. Then I have to navigate all the way back to the templet collection. Before I could just work down the list. Now this add unnecessary time and steps.
Source: Printful on Shopify App Store · shop: Design Delight Studio · United States · About 1 year using the app · 1★ · January 11, 2026 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#1490952] Printful · 1★ — App bugs & integration issues (“each time i am trying to put designs items on shopify, s…”)
1★ merchant review (full text)
each time i am trying to put designs items on shopify, says error, cannot find store. but under connect printful says, app installed on shopify and connected.
Source: Printful on Shopify App Store · shop: I-sha Designs · United Arab Emirates · 7 days using the app · 1★ · August 7, 2024 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#1425360] Printify · 1★ — App bugs & integration issues (“Unable to signup with Printify's Shopify app using Googl…”)
1★ merchant review (full text)
Unable to signup with Printify's Shopify app using Google API. Error message said "Something went wrong. Please try again later."
Source: Printify on Shopify App Store · shop: My Store · United States · 3 minutes using the app · 1★ · June 3, 2024 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#1937574] Printful · 3★ — App bugs & integration issues (“Tengo problemas para publicar en shopify, despues de ave…”)
3★ merchant review (full text)
Tengo problemas para publicar en shopify, despues de averiaguar mucho y perder mucho tiempo, descubrí que no conecta con Shopify cuando no tienen colores disponibles. Deben hacer una notificación cuando no hallan colores disponibles, en vez de solo lanzar la notificación de "se ha producido un error, intentalo mas tarde", que se diga que el error son colores no disponibles.
Source: Printful on Shopify App Store · shop: RitualRebel · Chile · About 2 months using the app · 3★ · Edited November 7, 2025 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#222685] AliDropship · 2★ — App bugs & integration issues (“This was a mistake. Only works in Chrome desktop browser…”)
2★ merchant review (full text)
This was a mistake. Only works in Chrome desktop browsers with a plugin. Even then there are many site errors returning a page full of error code. With patients you can add products but the interface is from the 1990s.
Source: AliDropship on Shopify App Store · shop: Clinicalposters · United States · 9 days using the app · 2★ · February 20, 2018 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#1383185] Printful · 1★ — App bugs & integration issues (“please fix the shopify integration, It's 100% useless a…”)
1★ merchant review (full text)
please fix the shopify integration, It's 100% useless across all web browsers
Source: Printful on Shopify App Store · shop: Skeleton Goods · United States · Over 4 years using the app · 1★ · April 22, 2024 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#1737545] Printful · 1★ — App bugs & integration issues (“Integration into Shopify keeps disconnecting, adding rid…”)
1★ merchant review (full text)
Integration into Shopify keeps disconnecting, adding ridiculous stress
Source: Printful on Shopify App Store · shop: presence + paper · United States · 12 days using the app · 1★ · May 21, 2025 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#1671893] Zopi (Ali Orders) · 3★ — App bugs & integration issues (“The app has potential, but there are several issues. The…”)
3★ merchant review (full text)
The app has potential, but there are several issues. The German translation is often poor and confusing, making it difficult to use. Additionally, the error messages are vague and unhelpful. Another downside is that the settings keep resetting themselves, which is very frustrating. I hope for improvements!
Source: Zopi (Ali Orders) on Shopify App Store · shop: Stein.Kunst.Werk. · Germany · 3 months using the app · 3★ · February 13, 2025 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#1567333] Printful · 3★ — App bugs & integration issues (“Always glitching. It’s so frustrating finishing a long p…”)
3★ merchant review (full text)
Always glitching. It’s so frustrating finishing a long project just to see an error report and i have to restart over so many times, would be a great app if those errors will stop or even if they make an auto save featurethat saves your project along the way
Source: Printful on Shopify App Store · shop: Dualot Clothing · United States · About 6 years using the app · 3★ · October 17, 2024 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#999683] Zendrop · 3★ — App bugs & integration issues (“Trying the app. Integration was good. Not too many produ…”)
3★ merchant review (full text)
Trying the app. Integration was good. Not too many products available on the free plan, but I found a product to try. Will update if/when I have additional feedback
Source: Zendrop on Shopify App Store · shop: Maxi & Rock · United States · About 1 month using the app · 3★ · December 15, 2022 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#923942] Printful · 3★ — App bugs & integration issues (“fix it to where we can edit design and update the change…”)
3★ merchant review (full text)
fix it to where we can edit design and update the changes to shopify listing. Make it a lot easier to make edits to clothes
Source: Printful on Shopify App Store · shop: U Can't Impede (UUCCII) · United States · 12 months using the app · 3★ · July 27, 2022 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#204669] Spocket · 1★ — App bugs & integration issues (“Update 2: I am lowering to 1 star after sale experience…”)
1★ merchant review (full text)
Update 2: I am lowering to 1 star after sale experience Update 1: I am updating my review lower for these reasons
Source: Spocket on Shopify App Store · shop: Jack And Jill Boutique · United States · 3 months using the app · 1★ · Edited June 26, 2018 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#1685904] Zendrop · 1★ — App bugs & integration issues (“Bug de compte, impossible de dl l'appli, le service clie…”)
1★ merchant review (full text)
Bug de compte, impossible de dl l'appli, le service client me fait tourner en rond depuis plusieurs jours
Source: Zendrop on Shopify App Store · shop: LePetitChat · France · 26 minutes using the app · 1★ · March 5, 2025 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#611516] Printify · 1★ — App bugs & integration issues (“Dear SELLER BEWARE OF THIS APP. They ship features that…”)
1★ merchant review (full text)
Dear SELLER BEWARE OF THIS APP. They ship features that cause lots of bug without informing the sellers.
Source: Printify on Shopify App Store · shop: Panda Tea · France · About 1 year using the app · 1★ · Edited August 18, 2020 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#2236649] AutoDS · 1★ — App bugs & integration issues (“Full of ads. Doesnt work well. Dont install”)
1★ merchant review (full text)
Full of ads. Doesnt work well. Dont install
Source: AutoDS on Shopify App Store · shop: TheraStore · Bulgaria · 2 minutes using the app · 1★ · June 9, 2026 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#505595] Modalyst · 1★ — App bugs & integration issues (“(UPDATE UPDATE REVIEW)”)
1★ merchant review (full text)
(UPDATE UPDATE REVIEW)
Source: Modalyst on Shopify App Store · shop: Arnone Boutique · United States · 20 days using the app · 1★ · Edited February 27, 2020 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#1020806] Zendrop · 3★ — App bugs & integration issues (“It looks to be a good platform so far . I will update…”)
3★ merchant review (full text)
It looks to be a good platform so far . I will update this review in the future after testing it . I hope to have a good experience...
Source: Zendrop on Shopify App Store · shop: ArCaStore · Canada · 11 minutes using the app · 3★ · Edited January 21, 2023 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#1375368] Printful · 2★ — App bugs & integration issues (“The last update sucks a lot. None of my products are ava…”)
2★ merchant review (full text)
The last update sucks a lot. None of my products are available on my website.
Source: Printful on Shopify App Store · shop: One Kind Soul · United States · 11 months using the app · 2★ · Edited May 10, 2024 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
[#766082] Eprolo · 3★ — App bugs & integration issues (“Haven't used it really yet, but will update if it contin…”)
3★ merchant review (full text)
Haven't used it really yet, but will update if it continues to prove itself useful and trustworthy!!
Source: Eprolo on Shopify App Store · shop: Katie Bop · United States · 2 minutes using the app · 3★ · July 21, 2021 · View original review
What went wrong: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
Frequently asked questions
What do merchants say about app bugs & integration issues with dropshipping agents on Shopify?
ETdropship maintains a Shopify-native app tested on platform releases — no software is bug-free, but regressions are prioritized and merchants get direct support instead of being trapped in a broken self-serve flow.
In our sample of 22 public reviews (≤3★, avg 1.8★) tagged “app bugs & integration issues”, complaints appeared across apps including AliDropship, AutoDS, Eprolo, Modalyst, Printful.
These are real merchant experiences published on the Shopify App Store — not marketing copy.
Questions to ask before you commit:
• Is the app tested against new Shopify releases?
• What is the rollback plan if an update breaks sync?
• Is there a status page for known incidents?
Real example: Syncee merchant — “it's pretty bad - it doesn't work. Then I have to ask for help from an AI bot for 2-3 days before a human is involved then there was nothing corrected - so I'm……” — what should sellers learn?
Failure mode: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
Source: Syncee on Shopify App Store · shop: Carbonite · United States · About 1 month using the app · 1★ · March 4, 2026 · View original review
The full review text is on this page — use the vetting checklist above before committing ad spend.
Real example: Printful merchant — “I could swear everytime they update the mockups something goes wrong. The new all over print hoodie mockups are crooked. The issue really is that it will now ta……” — what should sellers learn?
Failure mode: The merchant lost time, money, or customer trust because the agent did not deliver on a core promise.
Source: Printful on Shopify App Store · shop: 4Sure4 · Portugal · About 1 year using the app · 3★ · March 8, 2024 · View original review
The full review text is on this page — use the vetting checklist above before committing ad spend.
Does ETdropship fix every app bugs & integration issues complaint merchants report about other apps?
Honestly, no agent can promise zero problems — international sourcing has real logistics, factory, and software risk.
What reviews show is a pattern: when app bugs & integration issues issues appear, many apps offer slow support, unclear pricing, or no documented escalation.
ETdropship’s operational stance: ETdropship maintains a Shopify-native app tested on platform releases — no software is bug-free, but regressions are prioritized and merchants get direct support instead of being trapped in a broken self-serve flow.
We publish policies, sync orders through our Shopify app, and assign human account managers — judge us on the same public review standards we analyze here.
Author
Simon
Simon is a content strategist at ETdropship with extensive professional experience. He has been working in the industry for 13 years and possesses deep knowledge of the eCommerce sector and logistics systems. Passionate about his work, he creates practical and easy-to-understand content that helps sellers successfully run and grow their dropshipping businesses.
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