Frequently Asked Questions
ETdropship FAQ: no platform fees or MOQ, private labeling, worldwide shipping in 6–12 days, Amazon FBA prep, and order tracking — all answered.
Once you connect your Shopify store to our platform:
• Orders automatically sync to ETdropship
• We handle product sourcing, quality inspection, packaging, and direct shipping to your customers
• Support for one-piece dropshipping and bulk order processing
• We can contact suppliers on your behalf to get quotes or customize products
• Access to our ready-to-ship product catalog, or we can find new products or customize based on your needs
We provide a complete one-stop dropshipping fulfillment service, covering:
Product Selection → Sourcing → Quality Inspection → Packaging → Shipping → Tracking → After-sales Support
Once your Shopify or eCommerce store is connected:
✓ Orders are automatically synced to the ETdropship system
✓ The system identifies product details and processes orders automatically
✓ We handle product sourcing, quality inspection, packaging, and labeling
✓ After shipment, tracking numbers are automatically synced back to your store
✓ We can also assist with after-sales support, returns, and exchanges
You only need to focus on sales and marketing — ETdropship takes care of the fulfillment process.
No, we highly value customer privacy and confidentiality. Information about which products are hot-selling among our platform customers is considered confidential business data. We do not share or disclose any customer's product performance, sales data, or best-selling items to other clients. Each customer's business information remains private and protected.
No. There are no platform fees, no minimum order requirements, no monthly subscriptions, and no credit card binding.
You only pay for the products you order and the actual shipping cost — fully transparent, with no hidden fees.
Our platform uses an automatic deduction system:
• You pre-charge your account balance
• When a customer places an order → order is automatically recognized → deducts product cost + shipping cost + handling fee
• You don't need to recharge for each order—balance is automatically deducted
• No missed orders due to payment delays
• Truly automated dropshipping
We accept multiple secure payment methods, including PayPal, credit/debit cards via Stripe, and bank transfers.
• Platform usage is completely free with no minimum order requirements
• You only pay for product costs, shipping fees, and small handling fees
• 90 days of free storage to reduce upfront inventory pressure
• You can provide AliExpress, Alibaba, or product links/images from other channels—we'll help you procure
• You can also purchase products yourself and ship them to our warehouse—we'll handle packaging and shipping
• We can help you find factories for private labeling, adding logos, or creating completely custom products
• We provide premium packaging design to make your products feel more branded when customers receive them
Absolutely! We specialize in OEM/ODM customization:
✔ Add logos (screen printing, laser engraving, heat pressing, embroidery, etc.)
✔ Custom packaging (branded boxes, gift boxes, cards, manuals, stickers)
✔ Provide packaging design services (design your brand unboxing experience)
✔ Complex products can be sampled and produced
✔ From your ideas → we help you build products from scratch
Complete one-stop service from "Design → Sampling → Production → Packaging → Dropshipping"
No. All custom-developed products are handled as exclusive projects. They will not appear in our ready-to-ship product catalog or be offered to other clients.
Custom products are visible and accessible only to you, ensuring full exclusivity and brand protection.
Absolutely. We take brand privacy and product exclusivity very seriously. All custom designs and product details are kept confidential, and an NDA can be signed upon request.
• All packaging materials can be customized, including logos and gift boxes
• We handle the entire process from sampling to production to packaging for a professional unboxing experience
• Premium packaging helps improve customer loyalty and brand recognition
We work with top-tier logistics partners in China to provide worldwide shipping, covering major global markets:
• United States / United Kingdom: approx. 6–10 business days
• EU / Australia / Canada: approx. 6–10 days
• South America: approx. 12 days
Note: Transit times exclude processing time and may vary depending on logistics and customs conditions.
We provide global dropshipping services covering the United States, United Kingdom, Canada, Australia, Europe, and South America.
• We handle all customs clearance and deliver packages directly to customers
• Flexible shipping options via air, sea, or land transport
• No need for customers to handle import documents themselves
• No need to find logistics providers yourself
• Stable delivery times with transparent fees
• Support for air freight / sea freight / express / standard shipping
• Logistics tracking numbers automatically sync to connected stores (e.g. Shopify, WooCommerce)
Truly automated: once a customer places an order, you don't need to do anything else.
We handle the entire cross-border logistics process:
• We process all customs clearance
• Packages are delivered directly to customers
• Customers don't need to handle import documents themselves
• You don't need to find logistics providers yourself
• Stable delivery times with transparent fees
• Support for air freight / sea freight / express / standard shipping
• Logistics tracking numbers automatically sync to connected stores (e.g. Shopify, WooCommerce)
Yes. We support Amazon FBA fulfillment requirements, including labeling, packaging, carton splitting, and first-leg shipping to Amazon fulfillment centers.
Yes, we provide complete FBA fulfillment services:
• Product procurement
• Quality inspection
• FBA label printing
• Product bundling
• Multi-SKU consolidation
• Carton preparation
• Shipping to Amazon warehouses worldwide (air or sea freight)
Whether you're doing premium products, wholesale, or private labeling, we can handle it all.
Use ETdropship's order tracking tool to view order progress in real-time.
• Logistics information automatically syncs to your connected store, keeping you in control of your supply chain status
• You can also track your packages using 17TRACK (https://www.17track.net/en), a global package tracking platform that supports 2800+ carriers worldwide
• Platform supports after-sales return management, including return request approval, logistics tracking, and refund coordination
• You don't need to worry about complicated return processes—we help maintain customer experience and brand reputation
Search intent fit
This page helps merchants researching dropshipping FAQs around sourcing, fulfillment, branding, Amazon workflows, shipping timelines, and order tracking before they contact sales.
Commercial keyword coverage
FAQdropshipping faqchina sourcing faqfulfillment faqshipping faqprivate label faq
